Metsa Terms & Conditiins
WEBSITE TERMS AND CONDITIONS
1. About these Terms
1.1. These Website Terms and Conditions (“Terms”) apply to your use of the promotional landing page operated by Metsa AI Travel OÜ (“Metsa AI”, “we”, “us”, “our”) at www.metsa.ai (the “Website”).
1.2. By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
1.3. These Terms are available in the English language only. You should save or print a copy of these Terms for your records.
1.4. The Website is currently provided free of charge and serves as a marketing and information portal for future Metsa AI products and services (for example AI-powered travel planning tools). It does not yet provide booking or paid services. Any future services will be governed by separate terms and conditions.
2. Who we are
Metsa AI Travel OÜ is a private limited company incorporated in Estonia with the following details:
• Company name: Metsa AI Travel OÜ
• Registry code: 17359030
• Registered address: Algi St 29, Tallinn 12916, Harju county, Estonia
• E-mail: info@metsa.ai
3. Eligibility and use of the Website
3.1. The Website is intended for individuals who are at least 18 years old. By using the Website, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.
3.2. You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
(a) use the Website in any way that violates applicable law or regulation;
(b) attempt to gain unauthorised access to any part of the Website or to any server, system or network connected to the Website;
(c) introduce any viruses, malware or other harmful code;
(d) interfere with, disrupt or attempt to interfere with or disrupt the operation of the Website;
(e) use any automated means (such as bots or scrapers) to access the Website, except as permitted by applicable law and standard search engine indexing.
3.3. We reserve the right to suspend or terminate your access to the Website if we reasonably believe that you have breached these Terms or are using the Website in an unlawful or harmful manner.
4. Sign-up / waitlist
4.1. The Website may allow you to submit your details to:
• receive news and updates about Metsa AI;
• join a waitlist or early access program for future Metsa AI products or services;
• receive invitations to participate in user research, surveys or beta programes.
4.2. Your use of the sign-up form and our processing of your personal data are governed by our Privacy Notice and Cookie Notice, which form part of these Terms.
4.3. Submitting your details through the sign-up form does not create any obligation for you to purchase or use any future Metsa AI services, and does not itself constitute a contract for travel or other services.
5. Intellectual property
5.1. The Website and all content on it (including text, graphics, logos, icons, images, videos, design, trademarks and other materials) are owned by Metsa AI or its licensors and are protected by copyright, trademark and other intellectual property laws.
5.2. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Website for your own personal and non-commercial purposes.
5.3. You must not, without our prior written consent:
(a) reproduce, modify, distribute, publicly display, publish or create derivative works from any part of the Website or its content, except as expressly permitted by law;
(b) use any of our trademarks, trade names or logos in any way that may cause confusion or imply endorsement;
(c) remove or alter any copyright, trademark or other proprietary notices.
5.4. Any rights not expressly granted to you in these Terms are reserved by Metsa AI and its licensors.
6. Third-party websites and content
6.1. The Website may contain links to third-party websites or services (for example, social media platforms). These links are provided for your convenience only.
6.2. We do not control and are not responsible for the content, privacy policies or practices of any third-party websites or services. Accessing any third-party website or service is at your own risk and may be subject to separate terms and conditions and privacy policies.
6.3. A link on our Website to a third-party website does not imply that we endorse or are affiliated with that third party.
7. Privacy and cookies
7.1. Our use of your personal data in connection with the Website is described in our Privacy Notice.
7.2. Our use of cookies and similar technologies is described in our Cookie Notice. Non-essential cookies are only used with your consent, which you can give or withdraw via the cookie banner and settings on the Website.
8. No warranties
8.1. The Website, including all content and information made available on or through it, is provided on an “as is” and “as available” basis.
8.2. To the maximum extent permitted by applicable law, we do not make any warranties or representations, whether express, implied or statutory, regarding the Website, including but not limited to warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement or availability.
8.3. We do not warrant that the Website will be uninterrupted, secure or free from errors, viruses or other harmful components. You are responsible for using appropriate security software and backup procedures.
9. Limitation of liability
9.1. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury, liability arising from intentional misconduct or gross negligence, or liability for fraud or fraudulent misrepresentation.
9.2. Because the Website is provided free of charge and does not currently offer paid services, our liability in connection with your use of the Website is limited as follows:
(a) we will not be liable for any indirect, consequential or special losses, including loss of profit, loss of data, loss of goodwill or business interruption;
(b) we will not be liable for any loss or damage arising from your use of third-party websites or services linked to from the Website.
9.3. Subject to clause 9.1 and to the extent permitted by law, our total aggregate liability arising out of or in connection with your use of the Website will be limited to EUR 100.
9.4. Nothing in this clause affects any rights you may have as a consumer under mandatory consumer protection laws.
10. Changes to the Website and these Terms
10.1. We may update, modify or discontinue any part of the Website at any time, for example to reflect changes in our products, services, technology, business priorities or applicable laws.
10.2. We may also amend these Terms from time to time. If we make material changes, we will publish the updated Terms on the Website and update the “Last updated” date at the top. Where required by law, we will provide additional notice.
10.3. By continuing to use the Website after the updated Terms have been published, you agree to be bound by those updated Terms. If you do not agree with the changes, you should stop using the Website.
11. Applicable law and jurisdiction
11.1. These Terms and any disputes arising out of or in connection with them are governed by the laws of the Republic of Estonia, without regard to conflict of laws rules, provided that this shall not deprive consumers of the mandatory protections afforded to them under the laws of their country of residence.
11.2. The parties shall first attempt to resolve any dispute amicably. If a dispute cannot be resolved amicably, it shall be brought before the Harju County Court (Harju Maakohus) in Tallinn as the court of first instance, unless mandatory consumer protection law provides otherwise. Consumers may also, at their option, refer disputes to out-of-court dispute resolution bodies, including the Consumer Disputes Committee (Tarbijavaidluste komisjon).
11.3. If you are a consumer residing in another EU / EEA Member State, you may also have the right to bring proceedings in the courts of your country of residence under applicable consumer protection rules.
12. Contact
If you have any questions about these Terms or the Website, you can contact us at info@metsa.ai or by post at Metsa AI Travel OÜ, Algi St 29, Tallinn 12916, Estonia.
PRIVACY NOTICE
1. Introduction
This Privacy Notice explains how Metsa AI Travel OÜ (“Metsa AI”, “we”, “us”, “our”) collects and uses your personal data when you visit our promotional landing page and when you sign up to hear from us.
Metsa AI Travel OÜ is a private limited company incorporated in Estonia with the following details:
• Company name: Metsa AI Travel OÜ
• Registry code: 17359030
• Registered address: Algi St 29, Tallinn 12916, Harju county, Estonia
• E-mail: info@metsa.ai. / privacy@metsa.ai
For the purposes described in this Privacy Notice, Metsa AI acts as the data controller, i.e. we decide how and why your personal data is processed. If you have any questions about this Privacy Notice or our use of your personal data, you can contact us at privacy@metsa.ai.
2. Scope of this Privacy Notice
This Privacy Notice applies to personal data we collect when you:
(a) visit or interact with our landing page at [insert URL] (the “Website”);
(b) complete and submit our sign-up / waitlist form;
(c) communicate with us using the contact details made available on the Website.
This Privacy Notice does not apply to any future Metsa AI products or services that may be launched separately (such as full travel platforms or mobile apps). Separate privacy notices will apply to those services.
Our use of cookies and similar technologies on the Website is explained in more detail in our Cookie Notice available further down this page.
3. Personal data we collect
3.1. Data you provide via the Website
When you submit information through our sign-up / waitlist form, we may collect:
identity data – first name, last name;
contact data – e-mail address;
location data – country of residence;
preference data – interests, preferred product features or types of travel experiences, and any other information you choose to share in free text fields.
If you contact us by e-mail or otherwise, we collect the content of your communication and any contact details you provide.
3.2. Technical and usage data
When you visit the Website, we automatically collect certain technical data from your browser or device, such as:
IP address;
device identifiers, operating system and browser type;
general location (for example, country or city based on IP address);
information about how you use the Website, such as the pages visited and links clicked.
We collect this data through cookies and similar technologies. More information is provided in our Cookie Notice.
3.3. Email engagement data
If you sign up to receive email updates, we may collect information about your interaction with those emails, such as:
if and when you opened the email;
which links you clicked;
whether an email bounced or you unsubscribed.
4. Purposes and legal bases of processing
We only process your personal data where we have a valid legal basis under the General Data Protection Regulation (GDPR). For the Website, these are:
4.1. Operating and securing the Website
We process technical and usage data to operate, maintain and secure the Website, troubleshoot issues, prevent abuse and ensure network and information security.
Legal basis: our legitimate interest in running a secure and reliable website (Article 6(1)(f) GDPR).
4.2. Managing your sign-up / waitlist registration
We process identity, contact, location and preference data to register your interest, manage your sign-up, and respond to any questions in your submission.
Legal basis: performance of a contract or taking steps at your request before entering into a contract (Article 6(1)(b) GDPR) and/or our legitimate interest in building and managing our early-access community (Article 6(1)(f) GDPR).
4.3. Sending you email updates and marketing communications
We use your contact details and preferences to send you email updates about the development of the Metsa AI platform, early-access invitations, campaigns and other marketing communications.
Legal basis: your consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time by clicking “unsubscribe” in any email or by contacting us.
4.4. Analytics and improving our Website and communications
We use cookie data and email engagement data to understand how visitors use our Website and communications, and to improve user experience and the relevance of our content.
Legal basis: our legitimate interest in improving our Website and communications (Article 6(1)(f) GDPR) and, where non-essential cookies are used, your consent (Article 6(1)(a) GDPR).
4.5. Compliance, record-keeping and legal claims
We may process any of the data categories above to comply with our legal obligations (for example accounting and corporate record-keeping) and to establish, exercise or defend legal claims.
Legal basis: compliance with legal obligations (Article 6(1)(c) GDPR) and our legitimate interest in protecting our rights (Article 6(1)(f) GDPR).
If we intend to use your personal data for any purpose that is not compatible with those listed above, we will inform you and, where required, ask for your consent in advance.
5. Cookies and similar technologies
We use cookies and similar technologies on the Website. These may be strictly necessary cookies (required for the Website to function), as well as analytics and, in the future, advertising or social media cookies.
Non-essential cookies are used only with your consent, which you can give and withdraw through the cookie banner and settings. Details about the cookies we use and how long they are stored are provided in our Cookie Notice.
6. With whom do we share your personal data
We only share your personal data with parties that need to process it for the purposes described in this Privacy Notice and who are subject to appropriate confidentiality and security obligations, including:
1. our employees and consultants authorized by us to process personal data for the purposes described in this Privacy Notice;
2. service providers who provide us with hosting, cloud infrastructure, email delivery, marketing automation, analytics, IT and security services;
3. professional advisers (lawyers, auditors, consultants) where reasonably necessary to obtain advice or protect our rights;
4. public authorities, regulators and courts where we are required to do so by law, or where this is necessary to establish, exercise or defend legal claims;
5. group companies within the Metsa group (if applicable) involved in developing or marketing the Metsa AI platform.
We do not sell your personal data.
7. International transfers
Our company is established in the European Economic Area (EEA). Some of our service providers may be located outside the EEA or may store data on servers outside the EEA. If this involves transferring your personal data to a country that does not provide an equivalent level of data protection, we will ensure that appropriate safeguards are in place in accordance with GDPR, such as:
1. an adequacy decision by the European Commission; or
2. Standard Contractual Clauses approved by the European Commission, supplemented where necessary by additional technical, contractual, or organizational measures to ensure an adequate level of protection
You can contact us if you would like more information about the safeguards applied to international transfers.
8. How long we keep your personal data
We keep your personal data only for as long as necessary for the purposes for which it was collected or in order to comply with legal obligations. In general, the following retention periods apply:
1. sign-up / waitlist data: kept until you withdraw your consent or unsubscribe from our communications, or for up to 3 years after your last interaction with us, whichever comes first, unless a longer period is required by law;
2. consent and opt-out records: kept for up to 3 years after you unsubscribe or withdraw your consent, or longer if required by law, to demonstrate compliance;
3. communication data: kept for up to 3 years from the last relevant communication;
4. technical and log data: kept for up to 12 months, or longer if necessary for security, fraud prevention, or legal reasons;
5. cookies: stored for the duration indicated in our Cookie Notice.
After the relevant retention period expires, we will delete or irreversibly anonymise your personal data.
9. Your rights
Subject to certain conditions and exceptions, you have the following rights with regard to your personal data:
1. Right of access – to obtain confirmation whether we process your personal data and to receive a copy of the data.
2. Right to rectification – to have inaccurate or incomplete personal data corrected.
3. Right to erasure – to request deletion of your personal data in certain circumstances (for example where it is no longer necessary for the purposes for which it was collected).
4. Right to restriction – to request that we restrict processing of your personal data in certain circumstances, for example where the accuracy of the data is contested or processing is unlawful but you oppose erasure.
5. Right to data portability – to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit it to another controller where processing is based on consent or contract and carried out by automated means.
6. Right to object – you may object at any time to the processing of your personal data for direct marketing purposes and, in certain cases, to processing based on our legitimate interests.
7. Right to withdraw consent – where our processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal or processing based on another legal basis.
You can exercise your rights by contacting us at privacy@metsa.ai. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with a supervisory authority. Our lead supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon), but you may also contact the data protection authority in your country of residence or place of work.
10. Minors
The Website and our sign-up form are not directed at minors under 18 years of age and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a minor, we will delete or anonymise such data without undue delay.
Parents or guardians who believe that their child has submitted personal data to us may contact us at privacy@metsa.ai to request deletion.
11. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental or unlawful destruction, loss, alteration or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
12. Changes to this Privacy Notice
We may update this Privacy Notice from time to time, for example to reflect changes in our processing activities or in applicable law. When we make material changes, we will update the “Last updated” date at the top of this Notice and, where appropriate, provide additional notice on the Website or by email.
13. Governing law and complaints
This Privacy Notice and any complaints related to it are governed by the laws of the Republic of Estonia, without prejudice to your rights under GDPR or mandatory consumer protection laws.
If you have a concern about how we process your personal data, we encourage you to contact us first so that we can try to resolve the matter amicably. If a resolution cannot be reached, you may contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) regarding issues related to personal data processing or the exercise of your GDPR rights.
Consumers residing in another EU or EEA Member State may also bring a complaint to the competent supervisory authority or courts in their country of residence, in accordance with applicable consumer protection and data protection rules.
COOKIE NOTICE
1. About this Cookie Notice
This Cookie Notice explains how Metsa AI Travel OÜ (“Metsa AI”, “we”, “us”, “our”) uses cookies and similar technologies when you visit our landing page at [insert URL] (the “Website”).
It should be read together with our Privacy Notice, which explains how we use personal data more generally. This Cookie Notice applies regardless of the device you use to access the Website (for example computer, smartphone or tablet).
2. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They enable the website to recognise your device and store certain information about your preferences or past actions.
Cookies can be:
session cookies, which exist only while your browser is open and are deleted automatically when you close it;
persistent cookies, which remain on your device for a longer period or until you delete them.
Cookies can also be:
first-party cookies, set directly by the website you are visiting; or
third-party cookies, set by another organisation, for example an analytics or advertising provider.
We may also use technologies similar to cookies, such as pixels, tags or local storage. In this Cookie Notice, we refer to all of these collectively as “cookies”.
3. Why we use cookies
We use cookies for the following purposes:
to make the Website function properly and securely;
to remember your choices (for example cookie preferences);
to understand how visitors use the Website and to improve it (analytics);
in the future, to measure the effectiveness of our campaigns or show relevant content (advertising / social media).
4. Types of cookies we use
We group the cookies we use into the following categories:
4.1. Strictly necessary cookies
These cookies are essential for the operation of the Website and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences or filling in forms. You can set your browser to block these cookies, but some parts of the Website may then not work properly.
4.2. Functionality (preference) cookies
These cookies allow the Website to remember choices you make (such as language or region) and provide more personalised features.
4.3. Analytics (performance) cookies
These cookies help us understand how visitors use the Website by collecting and reporting information in an aggregated and often pseudonymised form. For example, they may tell us which pages are visited most often or whether users encounter error messages. This information helps us improve the Website.
4.4. Advertising / social media cookies (if implemented)
These cookies may be set by us or by third-party partners to build a profile of your interests and show you relevant content on other sites. They may also enable you to share our content on social media platforms.
Non-essential cookies (categories 4.2–4.4) are only used with your consent, which you can give or withdraw at any time through our cookie banner and settings.
5. Cookies used on this Website
The specific cookies used on the Website will depend on the technical implementation and service providers selected. The table below shows the information we will maintain about each cookie in use:
cookie name;
provider (Metsa AI or third party);
purpose;
type / category;
duration.
Cookie name: metsaai_session
Provider: Metsa AI
Purpose: maintains your browsing session and basic site functions.
Category: strictly necessary
Duration: session
Cookie name: cookie_consent
Provider: Metsa AI
Purpose: stores your cookie consent preferences.
Category: strictly necessary
Duration: 6 months
Cookie name: [analytics cookie]
Provider: [e.g. Google]
Purpose: helps us understand how visitors use our Website.
Category: analytics
Duration: [e.g. 2 years]
6. Cookie banner and your choices
When you first visit the Website, you will see a cookie banner that:
briefly explains that we use cookies and similar technologies;
allows you to accept all cookies, reject non-essential cookies, or manage your preferences.
An example of the wording we may use is:
“We use cookies and similar technologies to make this website work, to improve your experience and, with your permission, to analyse traffic and show you relevant content. You can accept all cookies, reject non-essential cookies or manage your preferences. For more information, see our Cookie Notice.”
The banner should include buttons such as:
“Accept all cookies”;
“Only necessary”;
“Manage settings” (to choose cookie categories);
a link to this Cookie Notice.
You can change your cookie preferences at any time by using the cookie settings tool on the Website (usually available via a “Cookie settings” link in the footer) or by clearing cookies in your browser.
7. Managing cookies in your browser
Most web browsers allow you to manage cookies through their settings. For example, you may be able to:
see which cookies are stored on your device;
delete cookies;
block cookies from all or selected websites.
The method for doing this varies from browser to browser. You can find more information in the help section of your browser. Please note that blocking or deleting some cookies may impact the functionality of the Website.
8. Changes to this Cookie Notice
We may update this Cookie Notice from time to time, for example if we start using new cookies or if legal requirements change. The date at the top of this Notice indicates when it was last updated. Where changes are material, we may display an updated cookie banner or otherwise draw your attention to the changes when you next visit the Website.
9. Contact
If you have any questions about our use of cookies, you can contact us at privacy@metsa.ai or by post at Metsa AI Travel OÜ, Algi St 29, Tallinn 12916, Estonia.